Naturalism :) -- Bella B1 #beijaflorworld

A photo posted by Beija Flor Vinyl Mats (@beija.flor.world) on

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FAQ

FAQ

WHAT DELIVERY METHOD DO YOU USE?

The majority of our items are shipped through TNT (Express), one of the world’s largest express delivery companies (tnt.com).
Shipping via TNT will take between 3-7 business days to most countries depending on destination.
For more info go to our Shipping policy.


WHAT ARE YOUR RUGS MADE OF?

The Beija Flor mats are made of high class, calendard multiple – layer PVC sheeting.
Lower layer – Partially recycled PVC.
Upper layer – Sand embossed for high quality printing.


MY RUG ARRIVED CURVED, WHAT DO I DO?

Each mat comes as a hard roll.
To flatten you must first unroll the mat , then lay it in the sun or next to heating element until warming has completed – the mat has softened.
Then, place the mat on a flat, cool surface or floor.
While the mat cools down it clings to the floor and flattens out completely.
For more care instructions see our Handle and care page.


HOW DO I CLEAN YOUR PRODUCTS?

Care instructions are written on each product page on the website, and they are as follows:
 Rugs – Wash with water and the detergent of your choice
keep away from bleach and acid-based detergents.

Wash the mat with soap and water on both sides and leave to dry.
All floor cleaning liquids should do.
Do not use acid or chlorine.


HOW LONG DOES IT TAKE FOR AN ORDER TO ARRIVE?

Once you make your order it is sent to production.
This process may take up to 14 days.
Once your product is ready, it is packed and sent off via TNT (shipping may take between 3-7 days).


DO YOU TAKE CUSTOM ORDERS?

Yes, to create a custom product for your home, please contact us and write us all your needs and desires, and we will get back to you shortly.


WHERE ARE YOUR PRODUCTS MADE?

Our products are all designed and made locally in Israel.