WHAT DELIVERY METHOD DO YOU USE?
WHAT ARE YOUR RUGS MADE OF?
MY RUG ARRIVED CURVED, WHAT DO I DO?
Each mat comes as a hard roll.
To flatten you must first unroll the mat , then lay it in the sun or next to heating element until warming has completed – the mat has softened.
Then, place the mat on a flat, cool surface or floor.
While the mat cools down it clings to the floor and flattens out completely.
For more care instructions see our Handle and care page.
HOW DO I CLEAN YOUR PRODUCTS?
Care instructions are written on each product page on the website, and they are as follows:
Rugs – Wash with water and the detergent of your choice
keep away from bleach and acid-based detergents.
Wash the mat with soap and water on both sides and leave to dry.
All floor cleaning liquids should do.
Do not use acid or chlorine.
HOW LONG DOES IT TAKE FOR AN ORDER TO ARRIVE?
DO YOU TAKE CUSTOM ORDERS?
Yes, to create a custom product for your home, please contact us and write us all your needs and desires, and we will get back to you shortly.